La Fabrique à Puzzles privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.la-fabrique-a-puzzles.com (the “Site”) or make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that brought you to the Site, as well as information about how how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).
- "Web beacons", "beacons" and "pixels" are electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit cards, email address and phone number). This automatically collected information is referred to as “Order Information”. Please note that we do not have access to your confidential payment information such as the credit card number or its expiry date, all our means of payment being outsourced by trusted and secure companies.

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION ?

Generally, we use the Order Information we collect to process any order placed through the Site (including to process your payment information, arrange shipment of your order, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
communicate with you;
assess potential fraud or risk; and
where consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite.
We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/ policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

We do not resell or rent your personal data. There is therefore no so-called behavioral advertising on our site. We prefer to generate revenue by selling our products, namely puzzles.
We only use your Personal Information to process orders or any exchange with you on the site, and to send you so-called "Newsletter" emails by email.

YOUR RIGHTS

If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
Furthermore, if you are a European resident, note that we process your information for the purpose of fulfilling our contractual obligations towards you (for example if you place an order on the Site) or to pursue our business interests. legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States for the purposes of hosting our site through Shopify.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.

CONTACT US

To learn more about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at contact@la-fabrique-a-puzzles.com, or by mail at next :

La Fabrique à Puzzles, 24 ter rue du Marais, 91 530 Le Val Saint Germain, France